Confirmed Service Customer
Took my vehicle in because it was jerking, and the mechanic went on a ride with me and said it was probably my torque converter maybe my transmission. Took it back in a couple days later to have them do a diagnostics and put it on the lift.. all they did was check my transmission fluid and said that it had sparkles in it so it would need a new transmission. And charge me $170 just to do that which they already knew to begin with, and I thought that they would at least pull it apart a little bit to make sure.
Travis S.
YOUNGSVILLE,
LA
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Fast, convenient and cost effective for what I had changed or repaired.
