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Review Details

1

Confirmed Service Customer

I was sold a truck in January and since I purchased the truck it's been serviced five times within the year for a different reason every time. Even after purchasing the warranty, it's always a part that isn't covered. The advisors are money-hungry and don't care about the customers. My truck wasn't fixed and they still charged me for a diagnosis test and didn't even tell me what the issue was. I will never buy another truck from Chevy!
LAFAYETTE, LA
2021 Chevrolet 1500 Silverado 3GCPWBEK2MG327777
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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