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304 Reviews Found
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Service Customer
I dropped the car off Tuesday afternoon at 4. I called to follow up daily and the car wasn���t even looked at until Friday mid morning.
Steven S.
YOUNGSVILLE
Business Response
Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (337) 465-4640 so we can discuss your experience further. We look forward to hearing from you.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Excellent service!! Can���t ask for better. Brandi is awesome! Thx.
Michael S.
LAFAYETTE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Business Response
Hi, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Very pleased with the Salesman and Manager, both went above and beyond to get me into my New Truck.
Chris M.
CARENCRO
Business Response
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we are so pleased you enjoyed your visit to Courtesy Chevrolet Cadillac! If you have any further questions, please don't hesitate to reach out!
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Business Response
We appreciate your positive review about your recent experience with us!
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Confirmed Sales Customer
My salesman Jake was awesome his knowledge of vehicles and his humble approach was a pleasant change from the typical sleezy car salesman persona people hate. Was a very pleasant process
Breanna S.
CARENCRO
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
Saleman Ethan was amazing to work with and answered all questions that we had and helped us make the right choice.
Dustin B.
FRANKLIN
Business Response
Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
It was a pleasure to complete my purchase with the dealership. The sales person, Justin Maddox, was extremely helpful and very knowledgeable with regards to the corvette stingray that I purchased. He took the time to explain many of characteristics of the car and was very responsive to my questions.
James J.
LAFAYETTE
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The dealership held my car for a week and didn���t return any of my calls about what was wrong with my car it���s no exaggeration when I say I called 15 times to check on my vehicle
Neka B.
Youngsville
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
As always, the service and personnel are impeccable
Lynn R.
NEW IBERIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!
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Confirmed Sales Customer
Rodney Batise was an excellent salesman. He was knowledgeable,personable and made me feel relaxed throughout the process.
Joseph H.
OPELOUSAS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Salesman Justin Maddox and Sales Manager Ryan were both so great to deal with. The process was easy and everything was explained thoroughly.
Willien B.
NEW IBERIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I���m not Corey nor did I get my vehicle serviced at courtesy.
Corey R.
NEW IBERIA
Business Response
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!
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Confirmed Service Customer
The repair was done quickly and with efficiency.
Doris M.
FRANKLIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
It is great to hear everything was done quickly and to your satisfaction!
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Confirmed Sales Customer
I absolutely love my new vehicle. My salesman Justin Madox was so very kind and helpful, I would recommend all my family and friends to purchase from him. Justin showed me everything about my vehicle before I left. He was just so helpful I can't say enough about him. My husband Carl Theriot also purchase a new truck at same time, he feels same way as I do, he did receive a survey misunderstood it and put a 1 that was a BIG MISTAKE!!!
Catalene T.
FRANKLIN
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Sales Customer
It's said if you don't have anything good to say, say nothing. With that in mind, I have nothing to say.
Carl T.
FRANKLIN
Business Response
Carl Theriot, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.