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303 Reviews Found
Confirmed Service Customer
Went in for oil change and tire rotation. Was done in a timely manner while I waited.
Charles M.
NEW IBERIA
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.
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Confirmed Service Customer
Took my vehicle in because it was jerking, and the mechanic went on a ride with me and said it was probably my torque converter maybe my transmission. Took it back in a couple days later to have them do a diagnostics and put it on the lift.. all they did was check my transmission fluid and said that it had sparkles in it so it would need a new transmission. And charge me $170 just to do that which they already knew to begin with, and I thought that they would at least pull it apart a little bit to make sure.
Travis S.
YOUNGSVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Courtesy Chevrolet Cadillac and we hope to see you again soon!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Service Customer
I dropped the car off Tuesday afternoon at 4. I called to follow up daily and the car wasn���t even looked at until Friday mid morning.
Steven S.
YOUNGSVILLE
Business Response
Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (337) 465-4640 so we can discuss your experience further. We look forward to hearing from you.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Chevrolet Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Excellent service!! Can���t ask for better. Brandi is awesome! Thx.
Michael S.
LAFAYETTE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience!
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Business Response
Hi, thank you so much for the positive review! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
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Confirmed Sales Customer
Very pleased with the Salesman and Manager, both went above and beyond to get me into my New Truck.
Chris M.
CARENCRO
Business Response
Congratulations on your new vehicle! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we are so pleased you enjoyed your visit to Courtesy Chevrolet Cadillac! If you have any further questions, please don't hesitate to reach out!
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Business Response
We appreciate your positive review about your recent experience with us!
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Confirmed Sales Customer
My salesman Jake was awesome his knowledge of vehicles and his humble approach was a pleasant change from the typical sleezy car salesman persona people hate. Was a very pleasant process
Breanna S.
CARENCRO
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Until the next time we meet, take care!
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Confirmed Sales Customer
Saleman Ethan was amazing to work with and answered all questions that we had and helped us make the right choice.
Dustin B.
FRANKLIN
Business Response
Congratulations on your new vehicle! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
It was a pleasure to complete my purchase with the dealership. The sales person, Justin Maddox, was extremely helpful and very knowledgeable with regards to the corvette stingray that I purchased. He took the time to explain many of characteristics of the car and was very responsive to my questions.
James J.
LAFAYETTE
Business Response
Congratulations on your new vehicle! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Confirmed Service Customer
The dealership held my car for a week and didn���t return any of my calls about what was wrong with my car it���s no exaggeration when I say I called 15 times to check on my vehicle
Neka B.
Youngsville
Business Response
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
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Confirmed Service Customer
As always, the service and personnel are impeccable
Lynn R.
NEW IBERIA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for the great review!
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Confirmed Sales Customer
Rodney Batise was an excellent salesman. He was knowledgeable,personable and made me feel relaxed throughout the process.
Joseph H.
OPELOUSAS
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Sales Customer
Salesman Justin Maddox and Sales Manager Ryan were both so great to deal with. The process was easy and everything was explained thoroughly.
Willien B.
NEW IBERIA
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I���m not Corey nor did I get my vehicle serviced at courtesy.
Corey R.
NEW IBERIA
Business Response
Thank you for your feedback. We apologize for the inconvenience. If you believe you have received the survey in error, you can unsubscribe by clicking on 'Unsubscribe' at the bottom of the survey email invitation. Thanks!