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293 Reviews Found
Confirmed Sales Customer
Courtesy Chevrolet is amazing!! The staff is so helpful, polite, respectful and make you feel so valuable the minute you walk in the door!!
Danelle F.
NEW IBERIA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Courtesy Chevrolet Cadillac and we hope to see you again.
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Confirmed Service Customer
Everyone from the service advisor to the young man who drove me home were kind, helpful, and courteous. I was told how much my service would cost in advance which is very appreciated.
Laura D.
BROUSSARD
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Courtesy Chevrolet Cadillac!
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Business Response
Thank you so much for your continued trust and for sharing your positive experience! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we are very happy we could provide you with a positive experience! Thank you again for the great review!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Did a tire rotation and oil change and check up and for $73 that was a great deal. Keep up the great work folks... Thanks
Terry B.
BREAUX BRIDGE
Business Response
Hi there, thank you for taking the time to leave a review for us at Courtesy Chevrolet Cadillac - Service. We're happy we could meet your expectations!
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Confirmed Service Customer
service was real good and the people working there were very nice
Kenneth B.
NEW IBERIA
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
I appreciate that I was able to do almost the entire transaction through text. The paperwork was ready to go when I got to the dealership on Saturday morning. It didn’t take long. Ethan was a pleasure to work with.
Adam S.
BATON ROUGE
Business Response
Congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
great salesman. every one was so nice and helpful
Raymond R.
NEW IBERIA
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Sales Customer
I walked in knowing what vehicle I wanted drove it five miles and bought it.
Crystal R.
ABBEVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
I scheduled an appointment several weeks ahead to replace brakes on my truck. The day of my appointment when I dropped off my truck at 830 I told the persons what I needed done and to check out a sound I recently started hearing. They told me they would take care of me. At 4 that afternoon I called to find out if they were done with my brakes. I found out then they didn’t even start on it but they could give me a guesstimate on how much for front and back brakes. I was told 780 for front and back. Another 400 for the loose tie rod connector. I was disappointed on the price and that my truck wouldn’t be finished in one day for a simple and straightforward brake job. I told him I would still go ahead with changing the brakes because it was already there. When I called back that the next day on Saturday at 1030 in the morning that’s when I found out they weren’t working on my truck at all. I then decided to pick my truck up from your shop. I went out of my way to go to courtesy. I would have appreciated a call prior to dropping off my truck to let me know you were too busy to work on my truck. I would have been fine with that but I was never told it would take that long. Obviously you a very busy and don’t need my business. I’ll likely won’t be back and will find services closer.
Robert C.
LAFAYETTE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (337) 364-6411 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi there, thank you so much for your positive comments about Courtesy Chevrolet Cadillac!
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Confirmed Service Customer
broussard dealership is simptly the best
Duplantis G.
LOREAUVILLE
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Customer Service Representatives were very friendly.
Barry U.
BALDWIN
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Sales Customer
Great customer service with professional sales person.
Robert B.
NEW IBERIA
Business Response
Congratulations on your new vehicle! Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Courtesy Chevrolet Cadillac.
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Confirmed Service Customer
Went in for oil change and tire rotation. Was done in a timely manner while I waited.
Charles M.
NEW IBERIA
Business Response
It is great to hear everything was done quickly and to your satisfaction! Thanks for taking the time to leave a review.
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Confirmed Service Customer
Took my vehicle in because it was jerking, and the mechanic went on a ride with me and said it was probably my torque converter maybe my transmission. Took it back in a couple days later to have them do a diagnostics and put it on the lift.. all they did was check my transmission fluid and said that it had sparkles in it so it would need a new transmission. And charge me $170 just to do that which they already knew to begin with, and I thought that they would at least pull it apart a little bit to make sure.
Travis S.
YOUNGSVILLE
Business Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.